When a business grows quickly, it is extremely exciting for any company owner. However, it comes with more than its fair share of challenges. If you do not keep on top of these, it is more than likely that your organization will start to burst apart at the seams. While internal communication may have been relatively straight forward when you were all working in one room, this is no longer the case when you start to bring new people on board and work from different areas. With this in mind, the following blog post is all about how to keep a good internal communication strategy going when your organization is growing at the rate of knots.
Create a Meeting Plan That is Company-Wide
Rather than allowing everybody to set meetings as they choose, you should put in place a meeting plan that everybody can adhere to. This way, there is less likely to be any confusion and meetings that simply never needed to occur in the first place. First of all, everybody should be scheduling meetings in the same place. Plus, the communication method also needs to be clearly set out beforehand – whether this is in an email or over the intranet. Click here for further details about internal communication. Remember, no meeting should take place without an agenda. Without this vital document, it is much more likely that they are going to occur with absolutely no sense of focus and purpose. This is the last thing that you want in a meeting. At the end of the meeting, there should be a recap session in which the main points are gone over, and every single person walks away knowing exactly what their individual responsibilities are.
Set a Communication Lead in Each Department
It should be the responsibility of one of your team to manage the communication in their own department. This way, you have a coordinator who can get in touch with upper management and the rest of your team, ensuring that comms keep flowing in both directions. This should be a person who is highly organized, as well as somebody is able to communicate with all different types of people without any issues whatsoever.
Establish Communication Guidelines
Every member of the company should be issued with communication guidelines that make clear and obvious sense. When there are so many different methods of communication out there, this can be a curse as well as a blessing. People should know when to set meetings and when the basics can be covered in an email. Set some common expectations including the average time for an email response, and other useful tips that aid your staff in connecting and understanding one another. When you run a business that is growing at such a rapid rate, you need to be on top of areas such as internal communication to ensure that they do not get out of hand. These are a few tips that should help you to accomplish this goal successfully.